Terms of Service

1. About these terms

These Terms of Service govern access to and use of the Traffic Escort Wardens App (the Service) operated by Tim Elleston, ABN No ABN (we, us or our). By creating an account, subscribing, or using the Service, you agree to these terms and the documents linked from them.

The Service is independently operated. Unless we state otherwise in writing, it is not owned, sponsored, endorsed or operated by Main Roads Western Australia.

2. Eligibility and authorised use

You may use the Service only if you are currently authorised to perform Traffic Escort Warden duties or otherwise have a legitimate, authorised operational reason to access the relevant information.

You must:

• use the Service and Main Roads information only for official duties and authorised operational purposes;
• access only records that relate to you or that you are otherwise authorised to access;
• keep your account credentials secure and not share your account;
• promptly tell us if your engagement, authorisation or need for access ends;
• comply with applicable Main Roads policies, confidentiality obligations, laws and lawful directions; and
• not copy, disclose, export or use information for an unauthorised or personal purpose.

3. What the Service provides

The Service supplements TESS and related workflows with a purpose-built operational interface and automation layer designed around the practical requirements of Traffic Escort Wardens. Features may include work-order presentation, permit handling, vehicle, driver and pilot records, validation, TESS upload and download workflows, calendar integration, notifications, audit logs and related support.

Features may change as the Service is improved, third-party systems change, or legal, security or operational requirements require modification.

4. Ownership of data and software

Main Roads retains ownership and control of Main Roads work orders, permits, records, branding, credentials and source-system content. You do not obtain ownership of that information through the Service.

Subject to any third-party rights and any separate written agreement, the Service's independently developed software, source code, configuration, documentation, workflows and original materials remain owned by us or our licensors. Your subscription gives you a limited, personal, revocable and non-transferable right to use the Service during an active subscription.

5. Subscription and recurring payment

The standard paid subscription price is A$30 per month, including GST if applicable and as shown at checkout. Some users may initially receive a free trial. No subscription charge is made during a free trial unless the checkout page clearly states otherwise. When you start a paid subscription, or allow a trial to convert after receiving the required billing disclosure, you authorise recurring monthly charges to your selected payment method until you cancel.

Payment processing is provided by Stripe or another disclosed payment provider. We do not ordinarily receive or store your full card number.

Further billing and cancellation terms are set out in the Subscription, Billing and Cancellation Policy.

6. Availability and dependencies

The Service depends on systems and services outside our control, including Main Roads systems, Microsoft, Google, AppSheet, Stripe, internet and hosting providers. We do not promise uninterrupted or error-free access.

We may suspend, restrict or discontinue all or part of the Service where reasonably necessary for maintenance, security, suspected misuse, non-payment, loss of upstream access, a lawful direction, or a direction from Main Roads. If paid access is unavailable for a material period, remedies will be handled in accordance with the Subscription Policy and any rights that cannot be excluded under the Australian Consumer Law.

7. User-supplied information

You are responsible for ensuring information you enter is accurate, lawful and limited to what is reasonably required for authorised duties. Do not enter unrelated personal, sensitive or confidential information.

8. Security incidents

You must notify us promptly if you suspect unauthorised access, credential compromise, incorrect cross-user access, loss of a device containing Service information, or any other security or privacy incident. Contact: timelleston@gmail.com.

9. Prohibited conduct

• attempting to access another person's records without authorisation;
• sharing credentials or allowing another person to use your account;
• scraping, bulk exporting, reverse engineering or interfering with the Service except where permitted by law or written agreement;
• introducing malware or attempting to bypass security controls;
• using the Service to sell, disclose or commercially exploit Main Roads information; or
• representing that the Service is officially approved by Main Roads unless that approval has been confirmed in writing.

10. Suspension and termination

We may suspend or terminate access where you breach these terms, cease to be eligible, fail to pay, create a security risk, or where continued access is no longer legally or operationally available. You may cancel your subscription at any time under the Subscription Policy.

11. Consumer guarantees and liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

To the maximum extent permitted by law, we are not responsible for loss caused by inaccurate upstream data, user error, unavailable third-party systems, unauthorised use, or decisions made without checking the authoritative permit, work order or Main Roads system. The Service is an operational aid and does not replace permits, lawful directions, professional judgement or official source records.

12. Changes to these terms

We may update these terms. Material changes will be notified through the Service or by email, and we may require you to accept the updated terms before continued use.

13. Governing law

These terms are governed by the laws of Western Australia. The courts of Western Australia have jurisdiction, subject to any rights you have under applicable consumer law.

14. Contact

Tim Elleston
ABN: No ABN
54 Jamison Grove, Wellard, WA 6170
Email: timelleston@gmail.com